ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ

Ayşe GÜNSEL
1.103 526

Öz


Enformasyon teknolojileri (IT)  altyapısı ve kaynakları, günümüz dinamik ve rekabetçi iş ortamında işletmelerin başarılı olabilmeleri ve devamlılıklarını sağlayabilmeleri açısından temel bir rekabet avantajı kaynağı teşkil etmektedir. Teorik temellerini Kaynak Tabanlı Görüş (KTG) üzerine inşa eden bu çalışmada IT yetenekleri –teknik ve idari- olmak üzere iki boyutta ele alınmakta ve IT yeteneklerinin firma performansı üzerindeki etkileri, 18 adet büyük işletmeden 103 adet katılımcıdan elde edilen veriler üzerinde test edilmektedir. Bulgular, IT yeteneklerinin hem nicel hem de nitel performans üzerindeki etkilerini net bir şekilde ortaya koymakta; böylece IT verimlilik paradoksunun aşılmasına yönelik bir adım atılmış olmaktadır. Çalışmanın teorik ve yönetsel katkıları sonuç kısmında tartışılmaktadır.


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